Privacy Policy

Effective Date: January 1, 2026Northcutt Travel Agency (“Northcutt Travel Agency,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and safeguard information obtained through our website, travel planning services, and communications with you.

Information We Collect

We may collect personal information that you voluntarily provide when you:Request a travel quote or submit a contact formContact us by phone, email, text, or other communication methodsSign up to receive email communicationsRequest travel planning servicesMake or inquire about a travel bookingProvide traveler information necessary to arrange a tripInformation we collect may include:NameEmail addressPhone numberMailing addressTraveler names and dates of birthTravel dates, destinations, preferences, and special requestsLoyalty or frequent traveler information when providedInformation required by travel suppliers to complete reservationsAny other information you voluntarily provide to usWhen you visit our website, certain technical information may also be collected automatically, including:IP addressBrowser typeDevice informationPages viewedReferring websiteApproximate location based on IP addressTime spent on our websiteWebsite interaction and usage information

How We Use Your Information

We may use the information we collect to:Respond to questions and travel inquiriesPrepare travel quotes and proposalsResearch, plan, reserve, and manage travel arrangementsCommunicate with you regarding your trip or requested servicesProcess or facilitate reservations with travel suppliersProvide customer service and travel assistanceMaintain business and booking recordsSend promotional, educational, or informational communications when permittedImprove our website, services, marketing, and customer experienceDetect or prevent fraud, misuse, or security concernsComply with applicable legal, regulatory, accounting, or contractual requirementsYou may unsubscribe from promotional email communications at any time by using the unsubscribe option included in those messages.

How We Share Your Information

Northcutt Travel Agency does not sell, rent, or trade your personal information.We may share information when reasonably necessary to provide the travel services you request, including with:AirlinesHotels and resortsCruise linesTour operatorsTransportation companiesExcursion and activity providersTravel insurance providersDestination management companiesBooking platforms and travel technology providersOther suppliers involved in your travel arrangementsWe may also share information with trusted service providers that assist us with business operations, website functionality, communications, customer management, payment processing, technology, or security.These third parties may maintain their own privacy policies and data-handling practices. Information provided to a travel supplier may be subject to that supplier's privacy policy and terms and conditions.We may also disclose information when required by law, regulation, subpoena, court order, governmental request, or when reasonably necessary to protect the rights, safety, security, or property of Northcutt Travel Agency, our clients, or others.

Payment Information

Northcutt Travel Agency may use secure third-party booking, payment, or travel supplier systems to process travel payments. Payment information submitted through those systems is subject to the security and privacy practices of the applicable payment processor or travel supplier.Clients should only submit payment information through payment methods or secure systems approved by Northcutt Travel Agency.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:Improve website functionalityRemember user preferencesUnderstand how visitors use our websiteMeasure website traffic and performanceSupport marketing and advertising effortsYou may adjust your browser settings to limit or disable cookies. Certain website features may not function properly if cookies are disabled.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the personal information in our possession.However, no electronic transmission, website, email system, or method of electronic storage can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

Electronic Communications and Fraud Awareness

Email impersonation, spoofing, phishing, account compromise, and other forms of cyber fraud have become increasingly common.Northcutt Travel Agency will never request payment through peer-to-peer payment services such as Zelle, Venmo, or Cash App, or request that a client send payment by wire transfer unless specifically verified directly with our office through a known and trusted contact method.Clients should be cautious of unexpected payment requests, changes to payment instructions, unfamiliar links, or communications that appear unusual.If you receive a suspicious communication claiming to be from Northcutt Travel Agency, do not send payment or provide sensitive information. Contact our office directly using the phone number or email address published on our official website to verify the request.Northcutt Travel Agency is not responsible for losses resulting from fraudulent communications, phishing attempts, unauthorized account access, or transactions made outside of Northcutt Travel Agency's authorized systems when those events are outside of our reasonable control.

Your Privacy Choices and Rights

Depending on applicable law, you may have the right to request that we:Provide information about personal data we maintain about youCorrect inaccurate or outdated personal informationUpdate your contact informationDelete certain personal informationStop sending promotional communicationsSome information may need to be retained for legitimate business purposes, travel reservations, accounting records, contractual obligations, dispute resolution, fraud prevention, or legal and regulatory requirements.To submit a privacy-related request, please contact us using the information provided below.

Third-Party Websites and Services

Our website, emails, itineraries, or travel proposals may contain links to websites operated by third parties, including travel suppliers and other service providers.Northcutt Travel Agency does not control and is not responsible for the content, security, availability, or privacy practices of third-party websites or services. We encourage you to review the privacy policies and terms of any third-party website you visit.

Children's Privacy

Our website and marketing services are not directed toward children under the age of 13, and children should not submit personal information to us independently.Parents, guardians, or other authorized adults may provide information about minor travelers when necessary to research, reserve, or manage family travel arrangements. We use that information only as reasonably necessary to provide the requested travel services and meet supplier or legal requirements.

Data Retention

We may retain personal information for as long as reasonably necessary to provide travel services, maintain business and transaction records, comply with legal or regulatory obligations, resolve disputes, prevent fraud, and enforce agreements.

Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our business practices, technology, services, or applicable requirements.Any updated policy will be posted on this page with a revised effective date. We encourage visitors to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, wish to update your information, or would like to submit a privacy-related request, please contact:Northcutt Travel Agency
Email: info@travelnta.com
Phone: (281) 923-8413

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